Privacy Policy

1. Information We Collect

What we receive depends on how you use Scroll Reader:

• Account information: Clerk manages sign-in. An account may include your email address, name, profile image, account identifier, and information provided by the sign-in method you choose, such as Apple or Google.
• Saved items and preferences: Signed-in accounts can sync favorites, bookmarks, saved quotes and votes, listening history and progress, and background-music preferences. These records are linked to your account; they are not anonymous. Guest preferences and saved items are stored on the device. Installed app versions may differ in which settings they sync.
• Listening activity: We record audiobook plays, playback positions, listening time, platform, and a session identifier for listening statistics and library popularity. Signed-in activity may be linked to your account. Guest activity uses a session identifier rather than a signed-in account; this does not mean all technical records are anonymous.
• Notification services: Firebase Cloud Messaging and, on Apple devices, Apple Push Notification service process device or installation identifiers and delivery tokens. Some installed Android versions initialize Firebase identifiers before you enable alerts; that does not subscribe you to Scroll Reader notifications. When you enable alerts, we store a device registration, platform, alert preferences, and an account link if you are signed in. A registration is not proof that you received or opened a notification.
• Email and support: If you subscribe to our newsletter or contact us, we receive the email address, name if provided, messages, and subscription or support records needed to handle that request. Do not send passwords or other sensitive information in a support message.
• Technical records: Our hosting and service providers may process IP addresses, browser or device information, request timestamps, and error or security logs to deliver the service, diagnose problems, and prevent abuse.

2. How We Use Your Information

We use these records to:

• Provide, maintain, and improve the Scroll Reader application.
• Manage sign-in and sync the account features described above.
• Show personal listening statistics, library popularity, and shared book quotations.
• Deliver the alerts or newsletter you choose to receive and respond to support requests.
• Protect accounts, investigate failures, and process privacy requests.

3. Data Sharing and Security

We do not sell your personal data or use it for cross-app advertising tracking. Service providers process information to operate Scroll Reader: Clerk for accounts; Vercel and Neon for hosting and database storage; Cloudflare for media delivery; Google Firebase and Apple for notifications; and Resend for newsletter and support email. If support staff choose to listen to a message using our read-aloud feature, that message’s text is sent to ElevenLabs to generate speech.

These providers may process information in countries other than your own, including the United States. Connections to our online services use HTTPS. No storage or transmission system can be guaranteed completely secure.

Saved book quotations may appear in our community collection. External bookstores, donation services, app stores, and linked websites have their own privacy practices. Your use of those services is governed by their policies.

4. Children's Privacy

Scroll Reader is designed for a general audience, not specifically for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and arrange its removal.

5. Your choices and account deletion

Manage saved items and preferences in Settings. Notification choices are per device: turn them off in Settings → Alerts or in your browser or phone settings. Email subscriptions are separate; use the unsubscribe link in a newsletter. Account creation does not subscribe you to the newsletter.

To delete your account, sign in and use Settings → Account & saved items → Delete my account. See our account-deletion instructions for what is removed and what remains separate. If you cannot sign in, or want help accessing, correcting, or removing information, email scrollreaderaudio@gmail.com. We may need to verify ownership before acting. Requests are reviewed by a person; sending an email does not instantly delete an account.

Guest saves, preferences, and offline recordings live in the browser or app that saved them. Clearing that storage or uninstalling the app can remove those local copies. Downloaded files on other devices, newsletter records, and support correspondence are not automatically erased by deleting a listening account.

6. Retention

We keep account records while needed to provide the account and its saved features. Account deletion removes account-linked records from our active databases; provider cleanup may be queued for retry. A minimal deletion record helps prevent old sessions from restoring removed data. Backups, security logs, support correspondence, and email suppression records may remain separately for operational, security, or legal reasons. We do not promise instant removal from every provider or a fixed backup-purge deadline.

7. Contact and policy changes

Contact Scroll Reader at scrollreaderaudio@gmail.com or through our contact form with privacy questions or requests. We update this page as our services change and revise the date above.